TOP VETERINARY SERVICES
Cochrane Animal Clinic offers leading veterinary care for your pets and working animals.
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LARGE ANIMAL EMERGENCY SERVICES
On call 24 hours a day and 7 days a week we are here for you during your time of need.
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GETTING TO COCHRANE ANIMAL CLINIC
Located only minutes west of Calgary, your pet can be seen quickly at Cochrane Animal Clinic.
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Partners in animal care with Moore Veterinary Centres
OPENING HOURS
We are offering services Monday – Tuesday – Friday 8:00am – 4:00pm, Wednesday and Thursday 8:00am –8:00pm. Saturdays from 8:00am – 4:00pm. Closed on Sundays.
COMMUNICATING WITH US
Telephone number for urgent/emergency issues: 403-932-5875
Email for non-urgent/non-emergency issues: office@cochraneanimalclinic.com
Website: www.cochraneanimalclinic.com
SCOPE OF SERVICE
We are continuing to offer regular practice services including annual wellness exam and vaccines, spays and neuters.
APPOINTMENTS
As of August 3, 2020 we are opening our doors. This means that we welcome you with your pet into the clinic for the appointment. If you would like to maintain social distancing, we can continue to offer curbside drop-off appointments and prescription/food pick-up.
In order to keep our clients and staff safe, we are implementing the following protocols:
PET DROP-OFF AND PICK-UP
We currently have our doors open so that you can be in the building with your pet. If you would like to continue with a drop-off or curb-side pick-up, please call at 403-932-5875 when you arrive and we will meet you in the parking lot to receive or deliver your pet.
Unfortunately, our staff cannot assist with getting animals out of your vehicles; instead, we ask that you provide a hand-off of your pet in the parking lot.
PRESCRIPTION RENEWALS, FOOD ORDERS, AND NON-URGENT REQUESTS
We have launched a webstore for food and other pet products. Please visit cochraneanimalclinic.com to set up an account. **You can only add items to your cart if you register and create an account. **
You can also email us for any prescription or non-urgent requests at office@cochraneanimalclinic.com. We will get back to you within 2 business days.
PRESCRIPTION AND FOOD PICK-UP
Now that our doors are open, one family member may enter the building to pick up supplies. You must wear a mask and sanitize your hands upon entrance. We can only accommodate 6 people in the waiting area at once, so to ensure social distancing we ask that you step out of the clinic if there is crowding. If you prefer to continue with curbside pick-up- please call at 403-932-5875 when you arrive and we will bring your order out to you.
LARGE ANIMAL APPOINTMENTS
Please email the clinic at office@cochraneanimalclinic.com; for emergencies please call us at 403-932-5875. We ask that only one person be present on site for veterinary visits.
PAYMENT
We will accept e-transfer (accounting@cochraneanimalclinic.com, please put your family name or invoice number in the comments), credit card over the phone, or debit/credit through the clinic machine.
MOST IMPORTANTLY
On behalf of the whole Cochrane Animal Team, we THANK YOU for your continued loyal patronage, understanding, and patience during this time.
OPENING HOURS
We are offering services Monday – Tuesday – Friday 8:00am – 4:00pm, Wednesday and Thursday 8:00am –8:00pm. Saturdays from 8:00am – 4:00pm. Closed on Sundays.
COMMUNICATING WITH US
For the short-term we have put in some revised procedures to ensure we are able to help you and your pets as effectively as possible.
Telephone number for urgent/emergency issues: 403-932-5875
Email for non-urgent/non-emergency issues: office@cochraneanimalclinic.com
Website: www.cochraneanimalclinic.com
PET DROP-OFF AND PICK-UP
Please call at 403-932-5875 when you arrive and we will meet you in the parking lot to receive or deliver your pet.
Unfortunately, our staff cannot assist with getting animals out of your vehicles; instead, we ask that you provide a hand-off of your pet in the parking lot.
NON-EMERGENCY & ELECTIVE MEDICAL ADVICE AND PROCEDURES
For non-urgent medical cases we are offering telephone consultations with a veterinarian to ensure that your pet’s needs are taken care of. If expecting a consult, please answer “No Caller ID” calls on your telephone. Please email us to arrange these appointments (pictures and/or video email submissions are encouraged). You will be contacted by telephone and asked to provide a credit card at the time of booking.
PRESCRIPTION RENEWALS, FOOD ORDERS, AND NON-URGENT REQUESTS
Please email us for any food, prescription or non-urgent requests at office@cochraneanimalclinic.com. We will get back to you within 24 hours.
PRESCRIPTION AND FOOD PICK-UP
We continue to keep our front door locked and are providing a curb-side pick-up for medications and food. Please call at 403-932-5875 when you arrive and we will bring your order out to you.
LARGE ANIMAL APPOINTMENTS
Please email the clinic at office@cochraneanimalclinic.com; for emergencies please call us at 403-932-5875. We ask that only one person be present on site for veterinary visits.
PAYMENT
We are no longer accepting cash as a form of payment. We will accept e-transfer (accounting@cochraneanimalclinic.com, please put your family name or invoice number in the comments), credit card over the phone, or debit/credit through the clinic machine.
CLINIC ENHANCED HEALTH & SAFETY PROCEDURES AND VETERINARIAN AVAILABILITY
We have implemented a shift policy so that three separate teams of vets & their support staff have no physical contact with each other, in an effort to protect our staff to the greatest extent possible from COVID exposure, and to support ongoing availability of the clinic for your pets. The clinic is closed and deep sanitized between shifts. For this reason it may be difficult to access your preferred vet as promptly as previously possible, but please continue to make a vet request and we will accommodate as possible.
ILLNESS IN YOUR FAMILY
Please advise us if you or anyone in your household has been sick recently, and preferably send a friend or family member to the clinic with your pet. If you are in quarantine and unable to pick up your food or medications, email us and we will facilitate a drop-off. If you are ill, have traveled in the last 14 days, or have been exposed to COVID we ask that you inform us and we will manage your pet without your assistance and communicate with you via telephone.
MOST IMPORTANTLY
On behalf of the whole Cochrane Animal Team, we THANK YOU for your continued loyal patronage, understanding, and patience during this time, as we try to provide the safest environment for our staff and clients.